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1. Can an electric meter malfunction?

Customers often ask us if their higher than average electric bill could be due to a meter that is malfunctioning? Because of the mechanics of your electric meter, a malfunctioning meter can actually be to your benefit. Meters operate using a series of disks and moving parts. Like any other mechanical device, a mechanical electric meter tends to slow down with age, not speed up. That's due to wear on the gears and other mechanical parts. If your meter goes bad, you'll likely benefit from it. Meter malfunction is rarely the reason your electric bill rises. In fact, your meter is actually your greatest tool in helping track down inefficient or malfunctioning appliances

2. Does the Oklahoma Corporation Commission regulate the utilities in Sallisaw?

No.  Oklahoma state law prevents  the Commission from regulating any public utility operated by a governmental entity.

OK Corporation Commission Information  

3. Who provides the electric power in Sallisaw?

Sallisaw purchases its power from the Grand River Dam Authority, which is based in Vinita, OK.

4. What is power cost adjustment?

The power cost adjustment (PCA) factor is a mechanism used by the Grand River Dam Authority to pass along its cost of fuel and purchased power to its customers. The PCA, whether it increases or decreases, is typically passed along to the City's customers through its electric rates.

5. How is power transmitted in Sallisaw?

Power is transmitted over a 13,200/7,200 voltage system consisting of three substations and approximately 100 miles of distribution lines. Approximately 85% of the distribution system is overhead.